Blue Mountain Software Inc. is committed to protecting the privacy of individuals who visit our website and engage with our services. This policy explains what information we collect, how we use it, and your rights under applicable Canadian privacy law.
1. Who We Are
Blue Mountain Software Inc. ("we", "us", or "our") is a software engineering company incorporated in Ontario, Canada. Our principal place of business is 12 Wagner Road, Nottawa, Ontario L0M 1P0. You can reach us at [email protected].
This policy applies to our website at bluems.ca and to personal information we collect in the course of providing professional services. We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Ontario's privacy legislation.
2. Information We Collect
We collect only the information necessary to respond to inquiries and deliver our services:
- Contact information — name, email address, phone number, and company name provided through our contact form or direct email.
- Project information — details you share about your software needs during consultations or discovery sessions.
- Usage data — standard web server logs including IP address, browser type, pages visited, and referring URL. This data is aggregated and not linked to individuals.
We do not use tracking pixels, third-party analytics scripts, or advertising networks on this website.
3. How We Use Your Information
We use the information you provide solely to:
- Respond to your inquiry or project request
- Deliver and support the software services you have engaged us for
- Send project-related communications (invoices, status updates, deliverables)
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Disclosure to Third Parties
We may share information with trusted service providers who assist in operating our business (for example, cloud infrastructure or email providers), subject to confidentiality agreements. We may also disclose information where required by law or to protect our legal rights.
Any subcontractors or team members involved in your project are bound by confidentiality obligations consistent with this policy.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Client project records are typically retained for seven years following project completion for legal and accounting purposes. You may request deletion of your information at any time, subject to those retention requirements.
6. Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. Communications containing sensitive project information are conducted over encrypted channels.
7. Your Rights
You have the right to request access to the personal information we hold about you, to correct inaccuracies, and to withdraw consent to its use where consent is the basis for processing. To exercise these rights, contact us at [email protected]. We will respond within 30 days.
8. Cookies
This website does not use cookies for tracking or analytics. Your browser may store session data as part of normal web operation, but we do not set persistent cookies.
9. Changes to This Policy
We may update this policy from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of our website following any changes constitutes acceptance of the updated policy.
10. Contact Us
Questions or concerns about this policy or our privacy practices should be directed to:
Blue Mountain Software Inc.
12 Wagner Road
Nottawa, Ontario L0M 1P0
Canada
[email protected]